I. Client information
To fulfil the order, legal information such as : full legal name, email address, shipping/billing address, payment information and order details is required.
II. Confidentiality
Your information may be used and shared :
• as needed to provide services, such as fulfiling an order, settling disputes or providing customer supportt;
• when you have provided your affirmative consent, which you may revoke at any time (e.g: signing up to a mailing list);
• if necessary to comply with a legal obligation, court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
• as necessary for the purpose of Aerlya Graphics' legitimate interests, if those legitimate interests are not overriden by the client's rights or interests, such as 1) providing and improving services, and 2) compliance with the Etsy Policy and Terms of Use.
III. Disclosure
Personal information may be shared for very limited reasons and in limited circumstances, as follows:
• Etsy - Information may be shared with Etsy as necessary to provide services and comply with obligations under both the Etsy seller policy and Etsy Terms of use.
• Service providers - Aerlya Graphics engages with trusted third parties to provide services for the store, such as delivery companies. Your personal information may be shared with these third parties, but only to the extent necessary to perform these services.
• Business transfers - If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws - Aerlya Graphics may collect, use, retain, and share your information if they have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce their agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of their customers, or others.
IV. Data retention
Personal information is kept for as long as necessary to provide services. However, Aerlya Graphics may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes and enforce their agreements.
V. Transfer of information outside the EU
Aerlya Graphics may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, Aerlya Graphics may transfer the client's personal information to a jurisdiction with different data protection and government surveillance laws than the client's jurisdiction. If Aerlya Graphics is deemed to transfer information about the client outside of the EU, they rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
VI. Buyer's rights
• Access. The buyer may have the right to access and receive a copy of the personal information held about them by contacting Aerlya Graphics using the contact information below.
• Change, restrict, delete. The buyer may also have rights to change, restrict Aerlya Graphics' use of, or delete their personal information. Absent exceptional circumstances (e.g: legal requirement to store data). The buyer's information will generally be deleted upon request.
• Object. You can object to (i) Aerlya Graphics' processing of some of your information based on their legitimate interests and (ii) receiving marketing messages from Aerlya Graphics after providing your express consent to receive them. In such cases, the buyer's personal information will be deleted unless Aerlya Graphics has compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If the buyer resides in the EU and wishes to raise a concern about Aerlya Graphics' use of their information (and without prejudice to any other rights they may have), they have the right to do so with their local data protection authority.
VII. How to contact me
For purposes of EU data protection law, Aerlya Graphics is the data controller of the client's personal information. If you have any questions or concerns, you may contact me at contact@aerlyagraphics.com.